■Please be sure to read the Terms of Use before applying.

■In order to make the process and time required to confirm your reservation as quick and painless as possible, our reservation system only accepts electronic payments (credit cards). If you wish to pay by bank transfer , please apply here.

■ Online counseling is conducted via video call using Google Meet . A URL will be automatically sent to you upon booking, and you can join by clicking it.
　
■Our system offers two application methods: “Choose from the menu” and “Choose from your concerns .” With “Choose from the menu ,” you can find the counselor that’s right for you based on access (five rooms or online), counselor (area of expertise and attributes), schedule, and price. With “Choose from your concerns ,” you can choose the approach and counselor most suited to your current concerns and challenges. New clients may find “Choose from the concerns” more convenient , while continuing clients may find “Choose from the menu” more convenient. In addition, the side menu provides knowledge and information to help you deepen your understanding of your challenges and learn approaches tailored to your challenges. We hope you will make use of it.

■ If you find it difficult to choose a counselor on your own,　you may be unsure which one to choose from the many available. In such cases, our consulting physician and senior counselors can help you find a counselor suited to your individual challenges and characteristics. However, this process may take several days to a week. If you would like us to select a counselor for you, please click here. ⇒Request a counselor selection　
　
■Also, if you are currently using our center and would like to change your counselor , you can apply for a new counselor through the “First Time” menu. Alternatively, if you find it difficult to choose a counselor yourself, our consulting physicians can select a counselor for you. Please apply for a change of counselor here . This process may take several days to a week.

■ How to Use “Emergency” Counseling　Our center is currently working on the “Safe Base” project . As part of this, we are gradually providing “emergency” counseling as a refuge where people can turn when they are in trouble and need help. When our center users are in a situation where they need someone to listen to them or get help right away, they can use “emergency” counseling. Thanks to the cooperation of our participating counselors who support the center’s purpose, we are able to provide this service at an affordable price. Select “Choose from the menu” in the reservation system and choose “emergency” counseling from the menu . However, there are currently times when counselors are not available, so if your need is urgent, please consider visiting a medical institution or using another counseling service.